Frenquenly Asked Questions

General Questions

Q: Are you lawyers?
A: No, we are not attorneys and we do not provide legal advice. We are legal document preparers and researchers who help self-represented individuals with paperwork and information gathering. We cannot tell you what legal action to take, represent you in court, or advise you on legal strategy.

Q: What's the difference between your services and hiring an attorney?
A: Attorneys provide legal advice, represent you in court, and make strategic decisions on your behalf. We prepare documents based on information YOU provide and conduct research to help YOU make informed decisions. You remain in control and responsible for all legal decisions.

Q: Do I need to come to an office?
A: No! We operate 100% virtually. All consultations, document exchanges, and communications happen via phone and email.

Q: What areas of Florida do you serve?
A: We serve clients throughout Florida. Since we work virtually, your location doesn't matter. We're familiar with procedures in all Florida counties.

Q: How long does the process take?
A: Most documents are completed within 2-5 business days. Legal research typically takes 3-7 business days. 

Document Preparation Questions

Q: What information do I need to provide?
A: You'll need to provide all the facts, names, dates, addresses, and details that should appear in your documents. We'll give you a detailed questionnaire or intake form to make this easy.

Q: Can you tell me which documents I need?
A: We cannot advise you on which documents to file—that would be legal advice. However, we can provide general information about common documents used in various types of cases. The decision of what to file must be yours.

Q: What if I make changes after you prepare the document?
A: We include two rounds of revisions in our pricing. Additional revisions are $25 each. You can also request the document in an editable format to make your own changes.

Q: Will my documents be accepted by the court?
A: We format documents to meet Florida court requirements, but we cannot guarantee court acceptance. Courts may reject filings for various reasons beyond formatting. We ensure professional quality and proper format.

Q: Do you file the documents for me?
A: No, we do not provide filing services.  We can only provide you with court information.

Legal Research Questions

Q: What exactly will I receive?
A: You'll receive a research memo containing relevant Florida statutes, court rules, and legal information, along with citations and links to official sources. We present findings in plain language with the legal text included.

Q: Can you tell me how the law applies to my case?
A: No, that would be legal advice. We provide the legal information and statutes, but you must determine how they apply to your specific situation. Consider consulting an attorney for case-specific application.

Q: How do I know the research is accurate?
A: We cite all sources and provide links to official government and court websites. You can verify everything we provide. We use only authoritative sources like Florida Statutes, Florida Bar resources, and official court websites.

Q: What if the research doesn't answer my question?
A: We'll work with you to refine the research scope. If we genuinely cannot find relevant information, we'll let you know and suggest alternative resources, including recommending attorney consultation if needed.

Pricing & Payment Questions

Q: Are there any hidden fees?
A: No. Our quoted price is what you pay. 

Q: What if I need to cancel?
A: If you cancel before we begin work, we'll refund your deposit minus a $25 processing fee. Once we've started work, fees are non-refundable, but we'll work with you to complete the project.

Q: Do you offer discounts?
A: We offer package deals that provide significant savings. We also occasionally offer discounts for veterans, seniors, and students—ask about current promotions.

Process Questions

Q: How do we communicate?
A: We communicate with you via phone and email. 

Q: How quickly do you respond?
A: We try to respond to all inquiries within 24 hours during business days, usually on a first-come, first-served basis.

Q: Is my information confidential?
A: Absolutely. We treat all client information as confidential and use secure systems.

Q: What if I have questions after you deliver my documents?
A: We're here to help! You can contact us via email. Extended consultations can be scheduled for a small fee.

Technical Questions

Q: What format will I receive documents in?
A: Typically PDF for filing and Word/Google Docs for editing.

Q: What if I don't have a computer?
A: We can work via phone and email. Documents can be sent to you electronically, and you can print them at a library, print shop, or office supply store.

Legal Limitations

Q: Can you represent me in court?
A: No. Only licensed attorneys can represent others in court. You will represent yourself, but we can prepare the documents you need to file with the information you provide to us.

Q: Can you give me advice on my case strategy?
A: No, that would be legal advice. We can provide general information about procedures and options, but strategic decisions must be yours or made with an attorney.

Q: Can you negotiate with the other party for me?
A: No. We cannot negotiate, communicate with opposing parties, or represent you in any capacity. We prepare documents based on your instructions only.

Q: Should I hire an attorney instead?
A: That's a personal decision based on your case complexity, comfort level, and budget. We serve people who choose to represent themselves. For complex cases or if you're uncomfortable making legal decisions, an attorney may be appropriate.

Still Have Questions?

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